Case Study

Providing Marsh with a world-class office space

Our 3 Cs design philosophy was embraced fully by Marsh, they saw the value in different working areas having a beneficial effect on not only staff happiness but productivity. We love to work with clients that believe that inspiring spaces can completely transform wellbeing in the workplace.

Providing Marsh with a world-class office space

With offices in more than 130 countries, Marsh is the world’s leading insurance broker and risk advisor, serving commercial and individual clients with data-driven risk solutions and advisory services.

Boost productivity with seamless office integration  

Having worked with Marsh in 2017, we were approached again in 2019 to support their office merger with JLT following Marsh’s global acquisition of the business. Again, it was important for the client that the integration was executed seamlessly and supported their purpose and values. 

The existing JLT offices in Mill Court had become very dated, negatively impacting staff productivity. 

As a first step, we proposed stripping out the existing partitions and ceilings to give us a blank canvas for our interior design. This approach allowed us to plan a contemporary office that would meet the needs of their people while providing a world-class facility to improve staff health and wellbeing and ultimately boost productivity.

Striking features for a modern business

A traditional reception no longer suited the business’ needs, so we designed a modern welcome area that doubled as a breakout space for staff with comfortable and soft seating from Ocee Design and tables and stools from Boss Design and Connection. We also installed Autex Cascade acoustic panels around the perimeter to partially enclose the space and reduce noise transference.

Instead of hiding the ceiling in the welcome area, we left it exposed and spray-painted in Marsh’s striking blue branding, opening and brightening the space and creating an impressive feature to greet Marsh’s visitors. In addition, we fitted Autex Horizon acoustic ceiling islands at different levels around the pendant lighting fittings to further enhance the area.

A core focus on physical wellbeing

We know from our research that standing for three hours a day burns the equivalent calories to running ten marathons a year, so it should be encouraged for physical wellbeing. With this in mind, we installed sit-stand desks to encourage staff to stand up during the day. 

We also provided ergonomic seating via HÅG SoFi Mesh chairs to improve employees’ seated posture. The SoFi Mesh’s design allows the muscles in the calves to be engaged, avoiding complications from sitting still for too long.

These additions supported Marsh’s core values of safeguarding staff health and wellbeing while encouraging workplace productivity.

Sound solutions for communal spaces

In the open plan office, we installed one of our popular #Hush acoustic meeting pods for smaller meetings and confidential phone calls - or simply as an acoustically secure space for more focused work.

To keep the natural light flowing from the windows throughout the office, we installed acoustic single glazed loft partitioning to form the meeting and boardroom. We also fitted Autex acoustic fins to the ceilings in the boardroom and meeting room, providing a striking design feature that keeps the acoustics of the room at an optimum level, particularly when using the video conferencing system.

Value-driven design

We incorporated the company’s ‘why’ message into the design, featuring it around the interior to remind staff and guests about their purpose. Signage and a reSorb acoustic wall art panel further integrated Marsh’s unique branding into the breakout area and welcome space, absorbing sound whilst creating a visually striking feature. Another reSorb acoustic panel was also installed in the services area, displaying Marsh’s core values of integrity, honesty, courage and mutual respect to help reduce office equipment noise and minimise distraction. 

A POSitive philosophy

Marsh fully embraced our 3 Cs design philosophy, allowing us to create spaces for collaboration, concentration and contemplation that have transformed their business by boosting staff wellbeing and productivity. 


“Everyone has felt an immediate boost from this amazing work space. Not only do all of the staff and clients love it, but there has been a noticeable transformation in the way in which we work and collaborate as a team.  

POS really did do a fantastic job, we were extremely impressed with the quality of their work as well as their service to us as a whole.” 

Paul Marquand, Vice President, Marsh


What our clients say

“Everyone has felt an immediate boost from this amazing work space. Not only do all of the staff and clients love it, but there has been a noticeable transformation in the way in which we work and collaborate as a team. "

Paul Marquand - Vice President